Terms and Conditions

Welcome to Projek Buku Merah. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Booking and Payment

Reservations: A booking is confirmed only when full payment or a specified deposit is received.
Payment Methods: We accept payments via credit/debit card, bank transfer, or other methods as specified during booking.
Pricing: Prices are subject to change without prior notice. The price at the time of booking is guaranteed once payment is confirmed.

Cancellations and Refunds

Cancellation by Customer: Cancellations must be made in writing. Refunds will be provided according to the cancellation policy specified at the time of booking.
Cancellation by Projek Buku Merah: We reserve the right to cancel any tour due to unforeseen circumstances. In such cases, customers will receive a full refund or the option to reschedule.

Travel Insurance

We strongly recommend that all travelers obtain comprehensive travel insurance that covers trip cancellations, medical emergencies, and other potential risks.

Liability

Limitation of Liability: Projek Buku Merah is not responsible for any loss, damage, injury, or delay resulting from circumstances beyond our control, including but not limited to natural disasters, accidents, or government actions.
Third-Party Services: We may use third-party suppliers for certain services. While we take care in selecting reputable providers, we are not responsible for the performance or conduct of these third parties.

Travel Documentation

Customers are responsible for ensuring they have valid passports, visas, and any other required travel documents. Projek Buku Merah is not liable for any issues arising from insufficient or incorrect documentation.

Health and Safety

Customers are responsible for ensuring they are in suitable health to undertake the tour. Any medical conditions should be disclosed at the time of booking.

Use of Website

Content Ownership: All content on this website, including text, images, and logos, is owned by Projek Buku Merah and may not be used without our written permission.
Accuracy: While we strive to provide accurate information, we do not guarantee that all content is free from errors or omissions.

Changes to Terms and Conditions

Projek Buku Merah reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on this page.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of [Your Country/State].

Contact Information

If you have any questions regarding these terms and conditions, please contact us at:

Email: reservation@projekbukumerah.com
Phone: +6012-6894148